FREQUENTLY ASKED QUESTIONS

You can make a reservation through our website by clicking "RESERVE", calling us at +234 813 726 0890, or emailing info@elitehubbydd.com. We recommend booking in advance, especially during peak seasons.

We offer free cancellation up to 24 hours before your check-in date. Cancellations made within 24 hours of check-in may be subject to a one-night charge. Please contact us directly for special circumstances.

Yes, we require a deposit to secure your reservation. The amount varies depending on the accommodation type and length of stay. Full payment details will be provided during the booking process.

Check-in time is 2:00 PM and check-out time is 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability and additional charges.

Please bring a valid government-issued ID (passport, driver's license, or national ID card) and your booking confirmation. A credit/debit card may be required for incidentals.

Yes, early check-in and late check-out are subject to availability. Please contact us in advance to make arrangements. Additional charges may apply.

All our accommodations include high-speed Wi-Fi, Smart TV, air conditioning, and modern bathrooms. Guests have access to our swimming pool, rooftop lounge, Spank Lounge & Bar, and secure parking facilities.

Yes, we offer complimentary secure parking with 24/7 surveillance for all guests. Valet parking service is also available upon request.

Yes, we have a beautiful swimming pool with a cascading waterfall and suspended swing. Pool hours are from 7:00 AM to 9:00 PM daily.

Yes, high-speed Wi-Fi is complimentary throughout the property, including all rooms, common areas, and outdoor spaces.

We offer a variety of accommodations including 3 Bedroom Duplexes, 2 Bedroom Flats, 2 Bedroom Duplexes, Penthouses, Comfort Rooms, Delux Rooms, and Executive Rooms. Each is designed with unique features to suit different preferences and budgets.

Yes, you can make room preference requests during booking. While we cannot guarantee specific rooms, we will do our best to accommodate your preferences based on availability.

Yes, our apartments come with fully equipped kitchens, dining areas, living lounges, and modern amenities. Everything you need for a comfortable extended stay is provided.

Yes, we provide airport pickup and drop-off services. Our professional drivers will meet you at Benin Airport and ensure a comfortable transfer to the hotel. Please arrange this service in advance.

Yes, we offer 24/7 room service with an extensive menu featuring both local and international cuisine. Orders can be placed by phone from your room.

Yes, daily housekeeping is included with your stay. We also offer laundry and dry cleaning services for an additional fee.

We accept cash (Naira), credit/debit cards (Visa, Mastercard), and bank transfers. Payment is required at check-in or as specified in your booking confirmation.

Please contact us directly to discuss our pet policy. Special arrangements may be possible for certain accommodations with advance notice.

All indoor areas are non-smoking. Designated smoking areas are available outdoors. Violation of our non-smoking policy may result in additional cleaning fees.

We are located at 6 Igbiniedu Street, Off Ugbor Village Road, Amagba, Benin City, Edo State, Nigeria. We're conveniently situated near major attractions and the airport.

We are approximately 15-20 minutes from Benin Airport, depending on traffic conditions. Airport transfer services are available for your convenience.